Doglicences.je website coming soon
From 1 January 2024 dog owners will be able to purchase a dog licence online from doglicences.je.
The service has been developed by the Comité des Connétables as part of the Parishes digital transformation programme. The online system will manage the application and issue of dog licences and makes the system of registration and renewing dog licences simpler and easier for parishioners.
For dog owners –
- Everything can be self-managed
- Automated renewal emails will be sent
- Log-in via a ‘magic link’, no password is required
- Payment online
- Data protection compliant
The Connétable Simon Crowcroft said “The Parishes have been working together over the last few years on a digital transformation programme. I am delighted with this new service which adds to the range now available online to parishioners. A dog licence must be purchased for every dog which is over 6 months old though a licence is not required for a guide dog kept and used solely by a blind or deaf person. The new online system is very easy to use and it takes only a few minutes to purchase and pay for a dog licence. However, we will of course continue to accept a paper application from anyone who doesn’t have online access.”
The core aims of the new system are –
- To reduce barriers for parishioners in creating and renewing licences (no printing, no cheques, no posting) plus automated reminders when it’s time to renew
- To increase parishioner satisfaction by providing a simple, streamlined experience (licence renewal online takes only a few minutes)
- To lower administration costs
- To assist with dog related queries
The online system provides a simple, streamlined experience to apply and pay for a dog licence and takes only a few minutes.
There’s no need to create an account or remember a password – access to the system and your dog licence details is by ‘magic link’.
For those wanting a step-by-step guide to making an online application –
- Open the website doglicences.je.
- Enter your personal (non-work) email address. You will receive an email with the ‘magic link’ which will take you to the home page.
- Complete the dog owner details – name, address, contact details (you must be 16 years or older to have a dog licence). The email we sent the ‘magic link’ to will be showing in the email field.
- Provide details of your dog(s) – dog name, breed (select from a drop-down list of almost 400 breeds), sex, year of birth, colour and microchip number (if applicable).
- Read the dog owner responsibilities and agree to the terms and conditions.
- Make payment using a debit or credit card.
- Submit.
We’ll do the rest and will send your dog licence by email. We’ll also send you email reminders when it’s time to renew in January 2025.
If your personal details (e.g. address) or dog details change during the year you can easily update your dog licence online. Follow steps 1 and 2 above and you’ll be sent a link to your record where you can amend any details – submit and we’ll send you a revised dog licence with the new details.
When renewing a licence which you created online, you’ll only need to check that the data displayed is still correct (or amend as required), make payment and submit the application. Licence renewal online only takes a few minutes and there’s no printing, no cheques and no posting required.
If you find online systems can be difficult to use, we still accept paper applications with payment to the Parish. We record the details in the same doglicences.je system so if you can into Customer Services in the Town Hall we can show you how straight forward it is to use!